Some key features of our service are:

• Reliable Access
  Maxnet delivers services via a robust high quality network that compares well to all its competitors. Tech-heads who 'ping' our network are pleasantly surprised! Our connectivity up time exceeds 99.95%. Downtime measures in hours per year! Click network features for more.

• Unbeatable Help-Desk
  If you have experienced a better help-desk than Maxnet's, please let us know. We deliberately staff our desk with experienced professional technicians. It costs us more but pays off in the long run. Our customers get such good service they don't leave. If you've heard this all before from our competitors then click here: References to see what our customers say!

• Faster Response Times
  Ever waited for fifteen minutes on hold for a help-desk technician at another ISP? 90% of phone calls to our help-desk are answered immediately. Most problems are resolved within 24 hours.

• Expert Assistance
  You can tap into the services of our very experienced and talented team, who have rarely failed to come up with a solution to any customer need or problem.

• Continuous Development
  We are continuously adding to our range of services and we welcome your input. Features we have introduced over the last twelve months include: online members centre, hosting control panel, online credit card processing, simultaneous login service, automatic overdue account reminders, advanced UPS back-up and IMAP email service. More is coming. We've set ourselves a goal of becoming one of the best ISPs in the country.

• Competitive Pricing
  Maxnet's prices aren't the cheapest. We don't try and compete with the budget service operators. Our prices do however compare well with any competitor offering a similiar quality of service.

• Security & Privacy
  Your private information is important. Your passwords are encrypted and all your personal information is stored on our secure server. We do not provide personal information to any other organisation and have never had a breach of our customer database.